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Automotive Center Manager - Canton, OH job in CANTON

Company Name:
Sears Holdings
Automotive Center Manager - Canton, OH job in CANTON
Requisition ID: 337479BR
Job Function: Automotive
Employment Category: Regular, Full-time
State: Ohio (OH)
State or Province/City: CANTON
Location: 4100 BELDEN VILLAGE MALL,CANTON, OH 44718, US
Post Code: 44718
Post Date: 07/25/2014
Brand: Sears
Business Unit: Stores - Auto Centers
Store: 06180: Sears Auto Center
The Auto Center Manager (ACM) is responsible for managing all aspects of the Auto Center. The ACM drives superior results by selecting, coaching and developing a team of service advisors and technicians who are committed to achieving superior results. The ACM analyzes the business to identify opportunities for growth and increased profitability. Through the development and implementation of competitive strategies, by maintaining high personal standards for performance and by doing what's right every time, the ACM creates outstanding value for our customers and members.
Responsibilities/Skills/Experience Requirements In-Store Administration
o Develop a high performance team by recruiting, selecting, hiring, training, coaching, developing and managing performance of Associates
o Plan, direct, and supervise the work and productivity levels of Associates to ensure standards are met or exceeded
o Conduct financial review, analyses, and long term planning and management of business and key drivers to impact sales and profit
o Build relationships with Human Resources and Loss Prevention teams to help provide assistance in the daily Auto Center operations
o Manage and supervise to ensure accurate accounting of merchandise coming into the center and transfers, returns, or exchanges that impact inventory records
o Assess service shortfalls and react quickly to ensure that members are delighted and achieve time standards for service delivery
o Owns local market focus and track competition and trends in the market; communicate with District, Region and Home Office Support to address unique local market considerations. Knowledgeable of competitors' services and prices to build on sales opportunities
o Develops local plans and strategy to manage expense, understand and drive margin, maintain appropriate merchandise protection standards
Background
o High School degree/Technical School degree required; Bachelor's degree preferred
o 2 + years prior management experience required, preferably in an Auto Center/retail store
o Automotive Sales or Service education and training helpful but not necessary
o Must be at least 18 years of age
o Must have a valid Driver's License
EOE Minorities / Females / Protected Veterans / Disabled

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