Management Clerk
3.
0 Canton, OH Canton, OH Full-time Full-time $15.
67 an hour $15.
67 an hour 23 hours ago 23 hours ago 23 hours ago A DRUG-FREE WORKPLACE
Job Description:
Management Clerk JOB LOCATION:
TBD - Stark County DATE POSTED:
Thursday, April 24, 2024 APPLICATION DEADLINE:
Friday, May 3, 2024 HOURS:
8:
00 AM to 4:
30 PM, Monday - Friday PAY:
$16.
15/Hourly FLSA STATUS:
Hourly/Bargaining APPLICATION PROCESS:
Applications will be accepted online at www.
starkmha.
org or by mail to:
the HR Coordinator, Stark Metropolitan Housing Authority, 400 Tuscarawas Street E, Canton, OH 44702-1131.
The Human Resources Department does not accept telephone inquiries regarding Job Postings.
You will be notified by US Mail or Email.
Please note that it may take anywhere from 1 to 30 days for Human Resources (HR) to review your job application.
If HR has not contacted you within 30 days, please assume the position has been filled.
Thank you.
Included Benefits OPERS Pension Plan contribution Excellent Medical, Dental, and Vision Insurance 13 Annual Paid Holidays 2 Weeks of Vacation Accrued Sick Time (accrual begins on your first day of employment) STARK METROPOLITAN HOUSING AUTHORITY Job Title:
Management Clerk Reports to:
Asset Manager Department:
Property Management Date:
March 19, 2019 FLSA Status:
Hourly/Bargaining General Purpose:
Provides administrative and clerical support to the Asset Management Department.
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers.
Essential Duties and
Responsibilities:
Assists in carrying out the day-to-day operations of the development including, but not limited to, rent collection, eviction notices, re-certifications, and work orders; assist with annual unit inspections; sets up and maintains files; types of correspondences, memos, and notices; mail and keep track of all appropriate notices, verifications of income, and all other letters; responsible for related general office work.
Answer phone calls and respond to general questions regarding SMHA programs; records name, addresses, messages, etc.
of residents and others calling the office with concerns.
Assists Asset Manager with the orientation of residents with social, health, welfare, and recreation services; assist in pre-vacate inspections and advises the resident on the work required to minimize move-out charges Keeps well-informed on, and maintains a record of, all changes in SMHA and HUD policies, practices, rules, and regulations; in the absence of the Asset Manager, is responsible for carrying on with the routine duties.
Miscellaneous Devotes appropriate attention to SMHA objectives as assigned, ensuring that such goals are met or exceeded and that subordinates, as appropriate, are cognizant of such goals and contribute to achieving them.
Maintains a record of acceptable attendance and punctuality.
Other duties as assigned.
Behavioral Competencies:
This position requires incumbents to exhibit the following behavioral skills:
Commitment:
Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
This skill is characterized by the following types of behaviors:
o Takes initiative to make things happen o Maintains positive can-do attitude; successfully meets or exceeds goals o Demonstrates dedication to and understanding of the mission of the organization o Takes ownership of issues and problems, even when originating in other areas o Consistently demonstrates an effort to meet and exceed internal/external client expectations o Overcomes obstacles to complete projects/tasks successfully o Continuously improves own performance standards and results o Makes specific changes in work processes to improve performance.
Learns and applies new information quickly Customer Service:
Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind.
Recognizes working colleagues as customers.
This skill is characterized by the following types of behaviors:
o Treats customers with courtesy and concern; responds promptly, professionally, and politely o Anticipates what customer wants, and works to provide it o Initiates action/response to customer complaints/inquiry o Responds in a timely, effective manner, even if just following-up o Considers every customer interaction as important o Always delivers on customer commitments, measures performance o Translates customer information to others in the organization with a need to know o Ensures that consultation, products, and services delivered address the customer's needs by asking the customer for feedback Effective Communication:
Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing.
Demonstrates attention to, and conveys an understanding of, the comments and questions of others; listens effectively.
This skill is characterized by the following types of behaviors:
Willingly shares information.
Recognizes important information and ensures that others that need to know are informed.
Clearly and concisely expresses ideas and concepts orally and in writing.
Listens openly and non-judgmentally.
Expresses disagreement tactfully and sensitively.
Summarizes input, then checks for understanding.
Listens without interrupting.
Uses correct grammar, spelling, and punctuation.
Maintains eye contact when speaking.
Thinks through the main ideas that he/she is trying to express.
Ensures information is accurate; stops rumors from spreading Responsiveness and Accountability:
Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.
This skill is characterized by the following types of behaviors:
Will not ignore a problem, even if it is not, one's direct responsibility.
Anticipates and acts to avoid a future problem.
Reacts quickly and positively to customer and co-worker inquiries.
Puts the highest priority on accomplishing objectives.
Takes responsibility for one's actions.
Ensures a fair share of work is completed.
Appropriately shares credit for work and ideas with co-workers and subordinates.
Minimum Qualifications, Education, and Certifications:
Qualifications:
An example of acceptable
Qualifications:
Associate's Degree, or two (2) years of post-high School training in Social Services, Public Administration, or Management, and two (2) years of experience in housing or management; or High School Diploma and one (1) year of experience in a housing-related field or management; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities to perform the essential functions of the job; and must be flexible to work varied hours during a work week, including Saturdays.
LICENSURE OR CERTIFICATION REQUIREMENTS:
Must possess a valid Ohio driver's license and maintain a driving record that meets the insurability requirements of the Authority's insurance provider.
Maintains required licensures and certification, if any.
EQUIPMENT OPERATED:
The following are examples only and are not intended to be all-inclusive:
Motor vehicle, personal computer, applicable computer software, printer, copy machine, fax machine, and other standard business office equipment.
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:
The employee has exposure to chemical compounds found in an office environment (e.
g.
, toner, correction fluid, etc.
); is exposed to possible injury due to unclean or unsanitary conditions; has contact with potentially violent or emotionally distraught persons; has exposure to hazardous driving conditions; has to work irregular hours.
Physical Requirements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs.
and repetitive motion using a keyboard, telephone, and calculator.
The visual acuity requirements include viewing a computer monitor and extensive reading.
Working Conditions.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job:
Office environment.
Job Type:
Full-time Pay:
$15.
67 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Work Location:
In person JOB LOCATION:
TBD - Stark County.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Canton, OH Canton, OH Full-time Full-time $15.
67 an hour $15.
67 an hour 23 hours ago 23 hours ago 23 hours ago A DRUG-FREE WORKPLACE
Job Description:
Management Clerk JOB LOCATION:
TBD - Stark County DATE POSTED:
Thursday, April 24, 2024 APPLICATION DEADLINE:
Friday, May 3, 2024 HOURS:
8:
00 AM to 4:
30 PM, Monday - Friday PAY:
$16.
15/Hourly FLSA STATUS:
Hourly/Bargaining APPLICATION PROCESS:
Applications will be accepted online at www.
starkmha.
org or by mail to:
the HR Coordinator, Stark Metropolitan Housing Authority, 400 Tuscarawas Street E, Canton, OH 44702-1131.
The Human Resources Department does not accept telephone inquiries regarding Job Postings.
You will be notified by US Mail or Email.
Please note that it may take anywhere from 1 to 30 days for Human Resources (HR) to review your job application.
If HR has not contacted you within 30 days, please assume the position has been filled.
Thank you.
Included Benefits OPERS Pension Plan contribution Excellent Medical, Dental, and Vision Insurance 13 Annual Paid Holidays 2 Weeks of Vacation Accrued Sick Time (accrual begins on your first day of employment) STARK METROPOLITAN HOUSING AUTHORITY Job Title:
Management Clerk Reports to:
Asset Manager Department:
Property Management Date:
March 19, 2019 FLSA Status:
Hourly/Bargaining General Purpose:
Provides administrative and clerical support to the Asset Management Department.
Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers.
Essential Duties and
Responsibilities:
Assists in carrying out the day-to-day operations of the development including, but not limited to, rent collection, eviction notices, re-certifications, and work orders; assist with annual unit inspections; sets up and maintains files; types of correspondences, memos, and notices; mail and keep track of all appropriate notices, verifications of income, and all other letters; responsible for related general office work.
Answer phone calls and respond to general questions regarding SMHA programs; records name, addresses, messages, etc.
of residents and others calling the office with concerns.
Assists Asset Manager with the orientation of residents with social, health, welfare, and recreation services; assist in pre-vacate inspections and advises the resident on the work required to minimize move-out charges Keeps well-informed on, and maintains a record of, all changes in SMHA and HUD policies, practices, rules, and regulations; in the absence of the Asset Manager, is responsible for carrying on with the routine duties.
Miscellaneous Devotes appropriate attention to SMHA objectives as assigned, ensuring that such goals are met or exceeded and that subordinates, as appropriate, are cognizant of such goals and contribute to achieving them.
Maintains a record of acceptable attendance and punctuality.
Other duties as assigned.
Behavioral Competencies:
This position requires incumbents to exhibit the following behavioral skills:
Commitment:
Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.
This skill is characterized by the following types of behaviors:
o Takes initiative to make things happen o Maintains positive can-do attitude; successfully meets or exceeds goals o Demonstrates dedication to and understanding of the mission of the organization o Takes ownership of issues and problems, even when originating in other areas o Consistently demonstrates an effort to meet and exceed internal/external client expectations o Overcomes obstacles to complete projects/tasks successfully o Continuously improves own performance standards and results o Makes specific changes in work processes to improve performance.
Learns and applies new information quickly Customer Service:
Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind.
Recognizes working colleagues as customers.
This skill is characterized by the following types of behaviors:
o Treats customers with courtesy and concern; responds promptly, professionally, and politely o Anticipates what customer wants, and works to provide it o Initiates action/response to customer complaints/inquiry o Responds in a timely, effective manner, even if just following-up o Considers every customer interaction as important o Always delivers on customer commitments, measures performance o Translates customer information to others in the organization with a need to know o Ensures that consultation, products, and services delivered address the customer's needs by asking the customer for feedback Effective Communication:
Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing.
Demonstrates attention to, and conveys an understanding of, the comments and questions of others; listens effectively.
This skill is characterized by the following types of behaviors:
Willingly shares information.
Recognizes important information and ensures that others that need to know are informed.
Clearly and concisely expresses ideas and concepts orally and in writing.
Listens openly and non-judgmentally.
Expresses disagreement tactfully and sensitively.
Summarizes input, then checks for understanding.
Listens without interrupting.
Uses correct grammar, spelling, and punctuation.
Maintains eye contact when speaking.
Thinks through the main ideas that he/she is trying to express.
Ensures information is accurate; stops rumors from spreading Responsiveness and Accountability:
Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's work; does a fair share of work.
This skill is characterized by the following types of behaviors:
Will not ignore a problem, even if it is not, one's direct responsibility.
Anticipates and acts to avoid a future problem.
Reacts quickly and positively to customer and co-worker inquiries.
Puts the highest priority on accomplishing objectives.
Takes responsibility for one's actions.
Ensures a fair share of work is completed.
Appropriately shares credit for work and ideas with co-workers and subordinates.
Minimum Qualifications, Education, and Certifications:
Qualifications:
An example of acceptable
Qualifications:
Associate's Degree, or two (2) years of post-high School training in Social Services, Public Administration, or Management, and two (2) years of experience in housing or management; or High School Diploma and one (1) year of experience in a housing-related field or management; or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities to perform the essential functions of the job; and must be flexible to work varied hours during a work week, including Saturdays.
LICENSURE OR CERTIFICATION REQUIREMENTS:
Must possess a valid Ohio driver's license and maintain a driving record that meets the insurability requirements of the Authority's insurance provider.
Maintains required licensures and certification, if any.
EQUIPMENT OPERATED:
The following are examples only and are not intended to be all-inclusive:
Motor vehicle, personal computer, applicable computer software, printer, copy machine, fax machine, and other standard business office equipment.
INHERENTLY HAZARDOUS OR PHYSICALLY DEMANDING WORKING CONDITIONS:
The employee has exposure to chemical compounds found in an office environment (e.
g.
, toner, correction fluid, etc.
); is exposed to possible injury due to unclean or unsanitary conditions; has contact with potentially violent or emotionally distraught persons; has exposure to hazardous driving conditions; has to work irregular hours.
Physical Requirements.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Physical demands may include kneeling, reaching, pushing, fingering, manipulating, talking, hearing, sitting for extended periods, crouching, standing for extended periods, stooping, walking, lifting up to 10 lbs.
and repetitive motion using a keyboard, telephone, and calculator.
The visual acuity requirements include viewing a computer monitor and extensive reading.
Working Conditions.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job:
Office environment.
Job Type:
Full-time Pay:
$15.
67 per hour
Benefits:
Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday
Experience:
Customer service:
1 year (Preferred) Work Location:
In person JOB LOCATION:
TBD - Stark County.
Estimated Salary: $20 to $28 per hour based on qualifications.
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